Customer Policies

Please review the policies below before placing an order with RYZ Supply. By purchasing from our store, you agree to the following terms and conditions.

Shipping & Pickup Policy

RYZ Supply does not currently offer standard shipping through our website.

Orders are typically fulfilled for project-based clients and may be handled through the following options:

Local Pickup

Orders may be picked up in Frisco, Texas after order confirmation.

Project Delivery / Drop-Off

For certain projects, delivery or drop-off may be arranged depending on the project scope and location. Delivery arrangements are handled on a case-by-case basis.

Please contact our team if you have questions about order fulfillment before placing your order.

Returns & Refund Policy

All sales made through RYZ Supply are final.

Due to the nature of project-based orders and professional-grade equipment:

  • Returns are not accepted

  • Refunds are not issued

  • Exchanges are not guaranteed

Customers are responsible for reviewing product specifications and confirming compatibility before completing their purchase.

If there is an issue with your order, please contact our team and we will review the situation.

Privacy Policy

RYZ Supply values your privacy and is committed to protecting your personal information.

Any information submitted through our website—including contact forms, inquiries, or order details—will only be used for the following purposes:

  • Responding to inquiries

  • Processing orders

  • Communicating with customers regarding products or projects

RYZ Supply does not sell, rent, or share personal information with third parties.

Your trusted source for HVAC, electrical, plumbing, lighting, and smart home products across the U.S.

Location

Frisco, Texas

Project-based fulfillment & pickup available

© 2026 RYZ Supply. All rights reserved.